A covered porch on a light gray house with multiple picture and casement windows, a bay window, and double patio doors.

WHAT TO KNOW BEFORE HIRING A CONTRACTOR

Mar 31, 2023

Home improvements can be stressful, and hiring the wrong person can add to that stress. When it comes to a home renovation or an addition project, selecting the right contractor is essential. The best thing to do is remove the stress and be educated on the type of contractor that is the best fit for you. When selecting a contractor you can trust, take your time and ask some simple questions about your contractor

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According to the Certified Contractors Network (CCN), these are some questions you can ask a contractor before selecting them:

Is the company a licensed contractor?
Simply carrying a license may seem adequate, however with codes and regulations constantly changing, it’s important to verify that the contractor is committed to their trade and taking continuing education training, like other up-to-date professionals.
Does the company carry insurance, and is their coverage adequate to protect you and your property?
There are countless stories of uninsured and under insured contractors causing a great deal of financial harm to a homeowner if an accident occurs. The only reason contractors wouldn’t carry proper insurance is to offer you a lower price, but with medical/legal bills potentially being 10x the cost of your project, this is not a risk worth taking.
How long has the contractor been in business?
The more experienced, the better. Since more that 95% of contracting businesses fail within the first 5 years, going with a more established business almost guarantees more long-term satisfaction. Make sure to examine new businesses closely before awarding them the project.
What is the contractor’s track record for handling complaints?
Nobody’s perfect in the contracting world. If a contractor states they’ve never had a complaint, they’re lying. A contractor should be willing to offer testimonies of both good and bad experiences and how they were able to address the bad experiences.

It’s important to know the answers to these questions before you make a decision on your contractor.

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About Outback Deck, Inc.

Outback Deck, Inc. brings inspiration to outdoor living spaces. We believe if you have an outdoor space, you should WANT to spend time in it. Our commitment to providing the best customer experience and creating outstanding value in your new deck or porch is unmatched in the industry. For more information, please visit www.outbackdeck.net life happens out back

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Top-Rated Outdoor Living Contractors

Outback Deck is veteran-owned and community trusted. We have earned the trust of homeowners throughout Cobb, Cherokee, and North Fulton counties, as evidenced by our numerous accolades and glowing reviews.

“We just had Outback do our complete deck teardown and rebuild (adding a covered patio), and we are extremely satisfied with how it turned out! The attention to the details and oversight of the construction teams took extra burden off of us. I can't thank Outback Deck enough for driving the project to completion so smoothly.”

Ross H.

“Outback was great to work with. They were transparent and kept us well-informed from the first sales meeting to completion of the project. The deck and patio they constructed are beautiful. The materials and work are high quality, and well in excess of any building codes. With the composite decking and aluminum railing, we can look forward to many years of enjoyment with little to no maintenance.”

Nick F.

“From start to finish, Outback Deck's attention to detail and eagerness to ensure our happiness was foremost. The crew was on time or early every day and the project manager, was always available to help with any questions or let me know where we stood with the schedule. We love our new deck!”

Lane R.

“Absolutely wonderful company to work with!!! The beautiful covered deck they made for us is just stunning. They use the finest craftsmen to complete their projects and their work is good value for the money. I recommend this company fully and enthusiastically.”

Janet H.

“The footings and bracing of the deck support are what impressed us most. BP did an excellent proposal, JR provide excellent follow through and CM kept the project on task. After watching the construction of our new deck, step by step, we could see the extra measures Outback Deck puts in their workmanship. If we ever have an earthquake, we will run to the deck for the safe place.”

Connie N.